BlackBeltHelp is the #1 AI-powered OneStop provider for students, faculty, and staff in higher education. Our OneStop solution – a cloud-based, AI-enabled, and integrated voice, chat, ticket, email, and bot platform provides a multi-channel integrated ecosystem that enables our 200+ institutional partners to remove student barriers and reduce administrative burdens while enabling student success and engagement objectives.

Our virtual OneStop serves the entire campus lifecycle:

• IT
• LMS
• Switchboard
• Admissions/Enrollment
• Registration
• Financial Aid
• Student Accounts/Bursar
• Student Services

Our solutions are designed to increase retention, completion, and constituent satisfaction rates. Our partner institutions experience:

• Ability to serve both distance and presence-based students with a highly personalized experience
• Resolve 90% of all service inquiries in one interaction
• Deliver 90% satisfaction rates
• Provide personalized online self-help tools and apps