BlackBeltHelp
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BlackBeltHelp is the #1 AI-powered OneStop provider for students, faculty, and staff in higher education. Our OneStop solution – a cloud-based, AI-enabled, and integrated voice, chat, ticket, email, and bot platform provides a multi-channel integrated ecosystem that enables our 200+ institutional partners to remove student barriers and reduce administrative burdens while enabling student success and engagement objectives.

Our virtual OneStop serves the entire campus lifecycle:

  • IT
  • LMS
  • Switchboard
  • Admissions/Enrollment
  • Registration
  • Financial Aid
  • Student Accounts/Bursar
  • Student Services

 

Our solutions are designed to increase retention, completion, and constituent satisfaction rates. Our partner institutions experience:

 

  • Ability to serve both distance and presence-based students with a highly personalized experience
  • Resolve 90% of all service inquiries in one interaction
  • Deliver 90% satisfaction rates
  • Provide personalized online self-help tools and apps
 
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